infrainfotech

Trusted by 3,500+

Businesses

10+

Years in the Industry

96%

Customer Retention

Our trusted partners

Customer communication is no longer optional

With Smart Infrastructure & Smarter Conversations

Bulk SMS Messaging:

Run campaigns, send alerts, and deliver OTPs with high speed

WhatsApp Business API:

Engage customers with automated flows, reminders, and broadcasts

Voice Campaigns:

Trigger automated calls, IVRs, and multilingual voice alerts with ease

AI-Powered Chatbots:

Custom-built bots for sales, support, and lead qualification – available 24/7

RCS Messaging: 

Send rich, branded messages with media, buttons, and carousels.

Bulk Email: 

Launch promotional and transactional campaigns with real-time insights.

Reach your audience instantly on WhatsApp

Broadcasting

Send personalised promotional messages, alerts, and updates to thousands of customers on WhatsApp in one go.

Chatbot

Automate replies on WhatsApp for tasks like order updates, appointment booking, FAQs, and lead capture. Build smart chat flows with buttons, inputs, and conditions—no coding needed.

Team Inbox

Manage all customer conversations in one shared WhatsApp inbox. Assign chats to team members, add internal notes, and reply faster.

Developer API

Easily integrate WhatsApp into your website, app, CRM, or any existing system with our developer-friendly API

Send rich, interactive messages via the native SMS inbox

Rich Media Campaigns

Deliver visually engaging messages with high-quality images, carousels, and videos—directly inside your customer's SMS inbox.

Google Verification Badge

Give your brand instant credibility with the Google-verified sender badge. Customers can trust your messages, knowing they come from an authenticated, verified business.

Trusted Branding

With RCS, your brand name, logo, and colours appear on every message—no random numbers, just trusted, personalised communication.

Analytics

Track deliveries, reads, clicks, and actions in real-time. Our platform offers advanced analytics to optimise engagement and improve campaign performance.

The most trusted channel for delivering critical business messages

Instant Delivery

Deliver your messages within seconds, no matter the scale. Our SMS gateway is optimised for speed and reliability

Promotional, Transactional & OTP messages

Send promotional offers, OTPs, and alerts with ease. Our DLT-compliant platform supports all message types across major telecom networks using custom templates.

Multiple Operator Connectivity

BSNL, Airtel, Vi, Jio

Real Time Delivery Reports

Get real-time delivery insights with detailed reports. Track message status—delivered or failed—and optimise your campaigns with actionable analytics.

"Smarter messaging. Stronger results."

integrations

Sync Your Tools, Simplify Your Operations

Unified integrations for smarter workflows and effortless data management

Connect with Zoho, Shopify, Google Sheets, WooCommerce, andother tools. Automate workflows, sync data, and manage customer interactions—all from one unified platform.

Organize cross-functional discussions using agentic AI

Increase company growth through contextual engagement, workflow implementation, and self-offer

Pre-purchase

Conversational AI Agents for Marketing

Accelerate lead generation, capture intent and qualify better. Build first party data, nurture prospects and book appointments using AI Agents that understand context and tailor experiences for every customer.

Increase retention and reactivate customers via personalized remarketing based on conversational signals

In-Purchase

Conversational AI Agents for Commerce

Boost revenue with assisted selling and timely reminders to consumers based on their recent activity and third party events

Leverage digital catalogs, tailored recommendations, payments to convert more on messaging and voice

Recover abandoned carts and re-engage dropped off users to successfully close

Post-purchase

Conversational AI Agents for Support

Allow your customers get on-demand support without wait time, in their preferred language

Make ~80% of queries self-serve and smartly route critical queries to human agents

Easily scale customer support with AI Agents during peak season and business as usual

Why Infra Infotech?

We’re more than a platform – we’re your communication partner.

From a bulk messaging provider to a unified digital communication suite, our journey has been defined by innovation, reliability, and customer success.

Built in India. Scaled for the world.

What Makes Us Different?

“Trusted by 1,500+ Brands: Infra Infotech’s Journey from Messaging Tool to Business Communication Partner”

See Infra Infotech in Action: 3 Easy Steps

Book a live demo

Talk to a specialist

Get a free strategy session

Get a Free Consultation

Explore Our Solutions

Increase company growth through contextual engagement, workflow implementation, and self-offer

Industries We Serve

Banking & Finance:

OTPs, loan alerts, KYC reminders

 Real Estate:

Auto-follow-ups, project broadcasts, lead capture

Education:

Admission campaigns, fee alerts, student updates

Apps and software

Downtime & maintenance updates, data breach alerts, changes to Terms of Service, and app launch alerts.

 IT & SaaS:

 Developer-friendly APIs, onboarding workflows

Politics & Governance:

Mass voice messaging in regional languages

E-commerce businesses

Product recalls, back-in-stock alerts, pre-purchased sales updates, and product launch notifications.

Healthcare

Emergency communication, seasonal reminders (e.g. flu vaccine), practice open times, and data breach alerts.

Developer API Documentation

Effortlessly integrate with our streamlined SDKs and APIs, designed for your preferred coding language. Get started quickly with clear guides and easy-to-follow tutorials. Whether you are building from scratch or enhancing existing systems, our developer-friendly tools make it simple. Explore our API reference and start building today!

Integration With Popular Applications

Here are the list of applications and software that you can connect and collaborate with

Pricing That Fits All

Get in touch for a custom quote tailored to your business needs.

Explore Our Solutions

Starter

Business

Enterprise Plans
Available

Get a Free Consultation

About Digital Infra Infotech Pvt. Ltd.

Infra Infotech is not just a service provider, but we are your trusted partner in building fast, reliable, and smart customer communication systems. For over a decade, we’ve been helping businesses of all sizes simplify the way they connect with their customers. What started as a bulk SMS provider has now evolved into a complete digital communication platform that covers SMS, WhatsApp Business API, Voice Calls, AI-Powered Chatbots, RCS Messaging, Bulk Email, and seamless API integrations.

Why Work With Us?

Still juggling disconnected communication tools?

Let Infra Infotech unify, simplify, and scale your business communication.

Talk to an Expert Now

Frequently Asked Questions

What services does Infra Infotech offer?

Bulk SMS, WhatsApp Business API, Voice Campaigns, RCS, Bulk Email, SMPP Gateway, Verified SMS, AIpowered Chatbots.

Who can use Infra Infotech’s services?

Mid-sized to large businesses and institutions across industries.

What makes Infra Infotech different?

Full-stack communication, seamless APIs, chatbot solutions, and dedicated onboarding support.

 Is your platform API-ready and developer-friendly?

Yes. We offer scalable APIs and SMPP integration.

 Can I use WhatsApp Business API?

Yes. We provide access to the official WhatsApp Business API.

 How do I get started?

Request a free demo or consultation through our website.

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